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University of Alaska Anchorage

  • Seawolf Tech Portal

    If you need assistance with technology related issues or service requests, or you are seeking self-guided support, the Seawolf Tech Portal is your online source for help with core technologies at UAA. The IT Services, Service Center, and Infrastructure Services teams are standing by to assist you!

 

24 / 7 Access

Browse our Service Catalog

Find answers in our searchable Knowledge Base

Report an incident and / or request a service

View submitted reports / requests

 

 

Contact the
Technical Support Center

Phone: 907-786-4646

Toll Free: 877-633-3888

Email: uaa.techsupport@alaska.edu

 

 

 


IT Customer Service Vision

“Committed to being the trusted source
for providing exceptional technical
advice, services and support to the
University’s diverse community”

 

About IT Services

 

Hours of Operation:

 

Technical Support Center

  24 / 7 Self-Service Support
Monday - Friday 7am - 8pm
7u彩票网址Saturday & Sunday 10am - 2pm

Front Office - SSB 120

Monday - Friday 8am - 5pm
includes hours for equipment drop-off/pick-up

Audio / Visual Support

Monday - Friday  7am - 6pm

Desktop Support

7u彩票网址Monday - Friday  7am - 6pm 

 

Holiday Hours

March 13th - Closed in observance of Spring Break


 

Services offered by Information Technology Services

7u彩票网址UAA IT Services offers a range of services for the UAA community.

  • Office 365 on multiple devices

    Office 365

    Office 365 combines the familiar Microsoft Office desktop suite with cloud-based versions of Microsoft's communications and collaboration services - including Microsoft Word, Excel, and PowerPoint Online to help users be productive from virtually anywhere through the Internet.

    Learn more about Microsoft Office 365

  • G Suite for Education application logos

    G Suite

    Introducing G Suite for Education from Google Cloud. A set of intelligent apps including Gmail, Docs, Drive and Calendar to connect the people in your company, no matter where in the world they are.

    Learn more about G Suite

  • Screenshot of UAA Mobile App on LG phone

    Mobile Application

    7u彩票网址The mobile app offers quick access to various services and information on the go. The mobile application is available on Apple's iOS and Google's Android platforms.

    Learn more about the UAA Mobile Application

  • Desktop Support Services

    Desktop Support

    7u彩票网址IT Services offers installation, maintenance and repair for desktop and laptop systems, mobile devices and peripheral network equipment. Services are provided to UAA students, faculty, staff, and computer labs for both work and personal devices.

    Learn more about Desktop Services (Service and Repairs)

Contact UAA Information Technology Services

These are the primary contact points for IT Services.
All requests and inquiries should start in the Technical Support Center.

Mailing Address

UAA IT Services
3211 Providence Drive
Social Sciences Building, Room 120
Anchorage, AK  99508
United States
Tel:  
Fax:  
E-mail:  

Physical Address

3190 Alumni Drive
Social Sciences Building, Room 120
Anchorage, AK  99508
United States
Tel:  
Fax:  
E-mail:  

Telephone Numbers

Contact IT Services Staff